Your Fulfillment Strategy—The Hidden Key to Amazon Success

Your competitors are winning the Buy Box!

Their products are trending,

their reviews are soaring,

and their sales momentum seems unstoppable. 

But here’s the secret: their edge might not be their product—it’s their fulfillment strategy.

If phrases like how to sell on Amazon, Amazon seller tips, or e-commerce logistics 2023 dominate your Google searches, you’re not alone. Sellers are scrambling to crack Amazon SEO and increase conversion rates, but the real game-changer lies in Amazon FBA optimization and FBM strategies.

Amazon offers two primary fulfillment methods: Fulfilled by Amazon (FBA) and Fulfilled by Merchant (FBM). The decision isn’t just about shipping—it’s about unlocking growth, building customer loyalty, maximizing profit margins, and future-proofing your brand.

The Numbers Speak for Themselves

  • 92% of Amazon sellers use FBA in some form.
  • 43% use FBM, either exclusively or as part of a hybrid strategy.

Breakdown:

  • 57% FBA-only
  • 34% Hybrid (FBA + FBM)
  • 9% FBM-only

So, the question is - which model should you choose?

The FBA Advantage—Why Big Brands Swear By It and When It Backfires

Imagine you launch a product on Amazon, and within weeks, it’s stamped with the Prime badge. Sales jump 40%, customers praise your ‘lightning-fast shipping’, and your product climbs the search rankings.

This isn’t a fairy tale—it’s the reality for 73% of Amazon sellers who use FBA (Amazon Seller Report, 2022). But why does FBA work like rocket fuel?

Why FBA Fuels Growth

  1. Prime Eligibility = Sales Magnet
    Amazon’s 200 million Prime members don’t just like fast shipping—they’re obsessed with it. In 2023, “Amazon Prime benefits” is the #1 search term for loyal shoppers. Products with Prime eligibility see 89% higher conversion rates. FBA hands you the golden ticket to this club, instantly boosting visibility and conversions. 
  2. Amazon’s Logistics Mastery
    Tap into Amazon’s vast fulfillment network—think robotics, AI-driven warehouses, and delivery fleets. Their AI-driven warehouses now slash delivery times to under 12 hours in metro areas. For small sellers, this means competing with giants without investing in infrastructure.
  3. Hassle-Free Customer Love/Customer Trust on Autopilot
    Returns? Refunds? Late deliveries? Amazon handles the dirty work. Their A+ customer service reputation becomes yours - their reputation for reliability becomes your reputation. Sellers using FBA report 30% fewer negative reviews tied to shipping.

But FBA Isn’t All Rainbows—Here’s When It Backfires

  • Cost Considerations: A $4.75 fulfillment fee on a $15 product adds up quickly. Does that make sense? For low-margin items, FBA can erase profits. Use Amazon FBA fee calculators (like SellerApp) before diving in.
  • Inventory Balance: Seasonal sellers, beware! Long-term storage fees can pick at profits if products don’t move quickly. A toy seller learned this the hard way. His holiday inventory sat unsold until July—racking up $3,200 in long-term storage fees.
  • Branding Limits: Want custom packaging with a thank-you note? FBA won’t let you. FBA standardizes the process, so your branding takes a backseat post-purchase.

Pro Tip: FBA shines for fast-moving products, think of best-selling items on Amazon like phone cases or supplements. But if you sell high-margin products on Amazon like handmade crafts? Proceed with caution.

FBM: The Secret Weapon to Control Your Brand and Maximize Profits

Earlier, a jewelry maker used FBA but hated the generic packaging and regularly lost about 35% of her margin to fulfillment fees. Later she switched to ‘Fulfilled by Merchant’ (FBM), hand-wrapped each order in gold foil, added personalized notes, and saved on her costs with Amazon.

As a result, her repeat purchase rate skyrocketed, hitting a mark above 40% and her Instagram blew with unboxing and ‘Get Ready With Me’ (GRWM) videos.

This is FBM’s magic: creative freedom and margin control.

Why FBM Empowers Sellers

  1. Profit Potential
    No FBA fees and no storage costs mean more money in your pocket. For high-margin products like luxury goods or handmade items with margins above 50%, FBM can be a goldmine. 
  2. Branding Brilliance
    Turn packages into marketing tools. Luxury skincare brands use FBM to include free samples, eco-friendly packaging, and handwritten notes, earning 5-star reviews and transforming one-time buyers into loyal fans. Their unboxing videos now dominate the ‘e-commerce branding’ category on TikTok.
  3. Flexibility for Unique Needs
    Selling oversized items like patio furniture or a kayak? Partner with a 3PL (third-party logistics provider) to avoid Amazon’s steep oversized fees.

Navigating FBM’s Learning Curve

  • Prime Eligibility Gap: Without the Prime badge, your product sits in the shadows. Focus on niche audiences who value quality over speed.
  • Operational Prep: “I spent 4 hours daily packing orders—it nearly killed my business,” admits a solo entrepreneur. Tools like ShipBob or Deliverr automate shipping, so you’re not stuck packing orders solo.
  • Customer Service Excellence: Fast, transparent shipping builds trust. Negative reviews from late deliveries can tank your rating. Consider offering free returns to compete with Prime.

Pro Tip: FBM is ideal for brands with story-driven products or high-margin niches. Use social proof like reviews and unboxing videos to offset the lack of Prime.

FBA vs. FBM: Side-by-Side Comparison

a chart of FBA versus FBM

Still unsure? Let Algofy’s AI-powered audit tool analyze your business and recommend the perfect FBA/FBM mix. Get Your Free Fulfillment Audit.

“The best approach isn’t choosing between FBA or FBM—it’s leveraging both. Use FBA as your primary fulfillment method to maximize Prime benefits and conversions, and have FBM to keep sales running smoothly when FBA inventory runs low or faces delays” - Charlie B., Co-founder.

How Top Sellers Mix FBA and FBM to Win

Why limit yourself to one when you can have both?

Bentgo, a lunchbox brand that scaled to over $20M+ in annual Amazon sales, uses FBA for its core products to ensure Prime eligibility and fast shipping. For customized corporate bulk orders and limited-edition holiday bundles, they switch to FBM, giving them more flexibility. 

The Result?

  • Prime Dominance: FBA helped their lunchboxes secure the #1 Best Seller tag.
  • Margin Boost: FBM custom orders increased profitability by 18% compared to FBA.
  • Loyalty Surge: Corporate buyers using FBM had a 27% higher repeat purchase rate due to personalized service.

The Hybrid Playbook: How to Blend FBA & FBM Like a Pro

A diagram showing how to blend FBA and FBM
  1. Test Smartly
    Run both FBA and FBM for the same product. Use Amazon’s Split Testing tool to compare performance.
  2. Prime for New Launches
    Boost credibility for new products with FBA, then transition loyal customers to FBM with exclusive perks.
  3. Optimize Inventory Costs
    Tools like Helium 10 flag slow-moving FBA inventory. Shift those items to FBM to avoid storage fees.

Struggling to balance FBA and FBM? Algofy’s hybrid fulfillment algorithm dynamically allocates inventory to minimize costs and maximize sales. Optimize with Algofy’s Hybrid Tool.

Why This Hybrid Model Works

  • Industry Validation: A 2023 Tinuiti Report found hybrid sellers retain 22% more customers than FBA-only brands.
  • Amazon’s Stamp of Approval: Amazon Small Business Report suggests that 58% of top Amazon sellers use a hybrid approach.

A Million Dollar Question — Which Fulfillment Model Fits Your Goals?

Let’s get practical & simplify your decision. Ask yourself:

  • What’s Your Margin?
    • Low Margin (<30%): FBA’s fees may outweigh the benefits.
    • High Margin (>50%): FBM lets you retain profits.
  • How Fast Do Your Products Move?
    • Fast Sellers: FBA’s Prime badge accelerates growth.
    • Slow Sellers: FBM avoids costly storage fees.
  • Is Branding Your Unique Selling Point (USP)?

Building a luxury or eco-conscious brand? FBM’s customization wins.

  • Can You Handle Logistics?

If you’re a solopreneur, FBA buys you time. If you have a 3PL partner, FBM adds flexibility.

The Future of Fulfillment—AI, Automation, and Innovation at Your Fingertips

The Amazon 2023 Report suggests that Amazon’s AI now predicts demand spikes weeks in advance. Sellers using these tools reduce stockouts by 27%. Meanwhile, drone deliveries and smart warehouses are redefining fast shipping and slashing delivery times down to 12 hours.

The takeaway? Whether you choose FBA, FBM, or a hybrid, automation tools are essential. Explore platforms like Jungle Scout for demand forecasting or Feedvisor for dynamic repricing.

Your Fulfillment Strategy Gives You A Competitive Edge

There’s no set it and forget it, in Amazon’s jungle.

The 7-figure sellers? They audit their fulfillment costs quarterly, A/B test FBA vs. FBM, and adapt to 2023 Amazon algorithm updates.

Still overwhelmed? That’s where experts like Algofy come in. From optimizing FBA fees to designing FBM unboxing experiences, we turn fulfillment from a cost center into your secret sales weapon.

Algofy’s team of AI experts and Amazon veterans will craft a tailored fulfillment strategy—whether you’re scaling with FBA, building a brand with FBM, or blending both. 

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